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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Middleton

Ken Middleton

June 9, 2025

5  out of  5
rating by Ken Middleton
"A big thank you to Matt Rogers for helping me with a new home owners insurance policy. About $650 cheaper than the other company I have been using. Again, thank you."
We responded:
"Thank u Ken. Welcome to State Farm. "
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Corrine Mauger

May 29, 2025

5  out of  5
rating by Corrine Mauger
"Super fast and informative"
We responded:
"Thank u for ur business!"
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Matt Webster

May 23, 2025

5  out of  5
rating by Matt Webster
"I can’t say enough good things about Steve Whitley and his team at State Farm. They are incredibly responsive, professional, and genuinely take the time to make sure you understand exactly what you’re looking at. Insurance can get complicated fast, but they broke everything down in simple, clear terms and helped me compare options in a true apples-to-apples way. That level of care and clarity is rare. From the very beginning, the customer service experience has been outstanding. Every question I had was answered quickly and thoughtfully, and I never felt rushed or brushed off. Steve and his team made me feel confident in my decisions and truly went above and beyond to make sure I had the right coverage for my needs. Highly recommend them to anyone looking for trustworthy, top-tier service."
We responded:
"Matt, Thank u very much for ur kind words. Thank u for allowing us to provide for ur insurance needs. I appreciate ur trust in our office!"
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David Arsenault

May 12, 2025

5  out of  5
rating by David Arsenault
"Just came back to State Farm after almost 20 years of being away with other insurance. Why? Matt Rogers. He will shoot you straight. No gas lighting. Straight up. It’s good to be back! Thanks again Matt!"
We responded:
"Ty David. Welcome back!"
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Matt Rogers

May 12, 2025

5  out of  5
rating by Matt Rogers
"Steve’s office is fantastic. Emily and Donna are super helpful and really care about their customers. Highly recommend!"
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Kristen Bentley

May 9, 2025

5  out of  5
rating by Kristen Bentley
"Amazing team!! Emily has helped me set up all of my stuff! They are always responsive, they are quick to get back to you and super knowledgeable! Easy to set up coverage. They explain everything if you do not understand. Cannot give enough stars!"
We responded:
"Ty Kristen. We appreciate your trust!"
Profile photo of Julie Jolly

Julie Jolly

April 13, 2025

5  out of  5
rating by Julie Jolly
"I have been a customer with this State Farm office for over 30 years. Steve and especially Donna are extremely helpful and knowledgable. I enjoy working with Donna to make sure everything is covered correctly! She is AMAZING! I highly recommend!"
We responded:
"Hi Julie, thank you for your kind words. We certainly appreciate u, Sean and your entire family. Thank u for trusting us with ur insurance needs!"
Profile photo of Jasper Emerson

Jasper Emerson

April 13, 2025

5  out of  5
rating by Jasper Emerson
"Donna has been such a blessing! Very helpful and very kind! Quick too and always makes sure I’m taken care of!"
We responded:
"Thank u Jasper. We appreciate ur trust. "
Profile photo of Kathleen Collins

Kathleen Collins

November 25, 2024

5  out of  5
rating by Kathleen Collins
"As customers of this agency for our home and auto insurance, we feel completely confident with Steve and Emily protecting our assets. Whenever we call with a question, it is answered right away. Their service is both friendly and professional and we trust that they have our best interests at heart."
We responded:
"Thank you Kathleen. Having your trust is the highest compliment we can receive. Please know that u are appreciated too!"
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Gail Dowling

October 17, 2024

5  out of  5
rating by Gail Dowling
"Once again we received excellent service from our State Farm agent Steve Whitley. Due to the recent storms we had roof damage. State Farm recommended a contractor and between the contractor and State Farm we were able to afford a new roof instead of a patch job. The new roof was replaced quickly and by a professional local company. Thank you to everyone in getting this accomplished, we appreciate your dedication to your customers."
We responded:
"Thank u for the kind words Gail. You and your family are very appreciated. "
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Simone Poole

September 3, 2024

5  out of  5
rating by Simone Poole
"Emily is amazing! She is so helpful and responsive when we have questions and always feels like she’s looking out for us!"
We responded:
"Thank u Simone I agree!! lol We appreciate ur trust. "
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Spencer Yates

June 27, 2024

5  out of  5
rating by Spencer Yates
"Emily was extremely helpful and responsive in moving my policies to State Farm. She was very knowledgeable and made great recommendations. Highly recommend Steve Whitley State Farm!"
We responded:
"Thank you for sharing your experience with Emily. We feel the same way! I appreciate u trusting us to provide for your insurance needs. "
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Mindy Langston

March 22, 2024

5  out of  5
rating by Mindy Langston
"Emily has made understanding insurance easy! Thank you for all your help!"
We responded:
"Thank u for the review Mindy. We appreciate your trust in our office. "
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Luvern Miller

March 17, 2024

5  out of  5
rating by Luvern Miller
"Donna is the absolute best, knowledgeable in the extreme, she looks for the best coverage for the best premium. Highly recommended!"
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Rick Austin

March 2, 2024

5  out of  5
rating by Rick Austin
"Steve is the best agent that you will ever meet. He and his office staff are always helpful and knowledgeable. There is no better agent and staff anywhere. The entire office is always looking out for us."
We responded:
"Thank u for your kind words. We really appreciate you and Laura too!"
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Jamie

February 9, 2024

5  out of  5
rating by Jamie
"Love this office! All of the staff are very helpful, informative and friendly."
We responded:
"Ty! We appreciate u!"
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Kathrine Allen

February 9, 2024

5  out of  5
rating by Kathrine Allen
"I have had State Farm since before I could drive! I recommend it to everyone."
Profile photo of Jeannette Chadwick

Jeannette Chadwick

February 9, 2024

5  out of  5
rating by Jeannette Chadwick
"Donna Stand has always been very helpful with my questions and very quick to ensure my claim was handled quickly and satisfaction."
We responded:
"Ty for choosing our office. We appreciate u! "
Profile photo of Macey O’Connor

Macey O’Connor

February 8, 2024

5  out of  5
rating by Macey O’Connor
"Have had coverage w/Sate Farm for years w/Donna taking care of my account. Very informative and always taking care of my needs. Exceptional customer service which means "Peace of Mind!""
We responded:
"Thank you!! We appreciate u too!"
Profile photo of Venus

Venus

February 8, 2024

5  out of  5
rating by Venus
"Great agents in this office! Always help me with any questions I have about my policies. Donna Strand has helped me with my vehicle insurance, making sure I have what I need and not break the bank."
We responded:
"Thank you. We agree….Donna is wonderful! "
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Sharon Rudder

January 29, 2024

5  out of  5
rating by Sharon Rudder
"Great agent and staff."
We responded:
"Thank u Sharon. We appreciate you!"
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Summer Bowers

October 12, 2023

5  out of  5
rating by Summer Bowers
"Donna explained the needed policies step by step until I understood! Very kind and patient!"
We responded:
"Thank you Summer. We certainly appreciate you allowing us to provide for your insurance needs. Steve "
Profile photo of Katerra Sweat

Katerra Sweat

April 12, 2023

5  out of  5
rating by Katerra Sweat
"Emily is hands down the greatest agent. We were paying quite a bit more for a lot less coverage! Not only did she help us combine our auto and home, but she has helped with obtaining coverage for our rental property and boat. Insurance can be overwhelming if you really don’t know what coverage you need. She was able to walk us through everything and was beyond patient and helpful with all of our questions. We can’t thank Emily enough for being so kind to our family! We recommend Emily for ALL insurance needs!"
We responded:
"Katerra, Thank you for taking the time to review our agency. Emily is awesome. I am thankful to work with her everyday. We truly appreciate your business. "
Profile photo of Shauna Cooke

Shauna Cooke

October 14, 2022

5  out of  5
rating by Shauna Cooke
"Emily is amazing. Her and the entire staff are great people. Their assistance throughout my time being with state farm and being so helpful and sweet is the main reason why I stay. Thank you for always being positive and helpful."
We responded:
"Thank u for the kind words Shauna! I agree Emily is fantastic. Thank you for your trust over all of these years."
Profile photo of Cathy Jay

Cathy Jay

October 3, 2022

5  out of  5
rating by Cathy Jay
"Steve has been my agent for many years, through changing careers, moving to a different city, getting custody of a grandchild, purchasing a new home, and losing my spouse. His entire staff has been amazing, always taking time to check on my well-being, and keeping me updated if anything changes or needs to be addressed. I am blessed to have Steve and his team on my team. I rest much better at night knowing all my assets are insured by the best in the business!"
We responded:
"Cathy, thank you for your kind words! We have been through alot! :). I really appreciate your trust in my office. It is my pleasure to provide for your insurance needs. Ty!!!"